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Service Level Agreement

We can offer you SLA plans to assure your that a technincian will intervent your server when needed. This service is not only important for you but also for the quality and uptime of your services to your customers.
 

Our prices

Type best-effort extra contract
Hardware replacement (dedicated) best-effort Within 60 hours -
24x7 monitoring no yes no
Response time guarantee no 8 hour 4/8 hour
Monthly update server no yes no
Additional security no yes no
Problem solving (1 hour free) no yes yes
Directadmin, own setups, ... yes yes yes
Free simple hands yes yes yes
10 Euro discount on remote hands yes yes yes
Per server contract yes yes multiple
       
Setup fees 0 Euro 0 Euro 0 Euro
Price per month / server 0,00 Euro  35,45 Euro 60,45 Euro
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